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How intermiami888a Handles Your Personal Information

Your privacy matters to how we run this platform. This page explains what personal data we collect when you open an account, make a deposit via Touch 'n Go eWallet or Boost, or contact our support team — and exactly what rights you hold…

Account Data ProtectionPayment PrivacyYour Right to AccessData Retention Policy
intermiami888a How intermiami888a Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Privacy

Team online

Live Chat

Open the live chat window from your account dashboard to raise a privacy query directly with our support team. Available during standard operating hours for Malaysia.

Email Support

Send your data access or deletion request to our support email address listed in your account profile. We aim to acknowledge requests within two working days.

Account Settings

Manage your communication preferences and review the contact details we hold for you directly inside your account settings panel at any time.

DATA HANDLING STANDARDS

How We Protect and Manage Your Data

Cookies and Session Data

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust cookie preferences through your browser settings at any time.

Account Security

Your account is protected with OTP verification on login and on withdrawal requests. We do not store full payment credentials — only tokenised references from Touch 'n Go eWallet and GrabPay.

Data Retention

We keep your account records for as long as your account is active and for the period required by applicable regulations after closure. You may request a summary of what we hold.

Requesting Changes

To correct, export, or delete your personal data, contact us via live chat or the support email in your account profile. We will confirm the action taken in writing.

Common Questions About Your Privacy

We collect your name, email address, contact number, and the payment identifiers you use — such as your Touch 'n Go eWallet or GrabPay reference — to verify your identity and process transactions.

We do not sell your data. We share it only with payment processors like DuitNow and FPX where needed to complete a transaction, and with service providers bound by confidentiality obligations.

Your data is kept while your account is active and for the period required by financial regulations after you close it. You can request a copy of what we hold at any time.

Contact us via live chat from your account dashboard or through the support email listed in your profile. We acknowledge data requests within two working days and confirm the outcome in writing.

Yes. Go to your account settings and update your communication preferences. Once changed, we will stop sending promotional messages to your registered contact details.

No full payment credentials are stored. We hold only tokenised references returned by your payment provider — whether that is Boost, Touch 'n Go eWallet, or GrabPay — after a transaction is completed.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.